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Terms of Service

Terms and Conditions

In these terms and conditions, “we” “us” and “our” refers to Jellyjaws.  Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions. 

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended.  We therefore recommend that each time you access our website you read these terms and conditions.

Registered Users

  1. In order to access the services provided on this website, you may become a registered user. You must complete registration by providing certain information as set out on our membership/registration page. Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provide on registration.

  2. You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change.

  3. On registration, you will be required to provide a password. On registration you agree to pay for our services as set out on our website.  

  4. We reserve the right to terminate your registration at any time if you breach these terms and conditions.

Our Website Services

  1. Our services are provided to adults over the age of eighteen (18) years.  By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.

  2. All prices are in British Pounds (GBP). We endeavour to ensure that our price list is current.  Our price list can be accessed from our Collection pages and we reserve the right to amend our prices at any time.  If you have placed an order, we undertake to fulfil your order at the price listed at the time you ordered.

Product Descriptions

  1. We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate.  Where we become aware of any misdescription, we reserve the right to correct any error or omission. 

  2. Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

  1. Our products are for sale to adults over the age of eighteen (18) years.  By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.

  2. We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.

  3. All prices are in British Pounds (GBP). Our price list can be accessed from our Collections pages and we reserve the right to amend our prices at any time.

  4. Packaging and postage is an additional charge, calculated at time of purchase.

  5. When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and payment details.  We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.

  6. We undertake to accept or reject your order within 7 days.  If we have not responded to you within 7 days, your order is deemed to be rejected.  We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that we do not currently have that product in stock.

  7. Delivery of your ordered product/s will be as set out on our website.  Title in the goods passes to you when we have received payment.  Our terms of payment are set out on the order page. 

  8. All risk of loss or damage to the goods passes to you when we despatch the goods.

  9. If a customer is sent a damaged item/s, incorrect item/s, or is missing an item/s, we need to be advised within 3 days of the order being received by the customer.

Order Cancellation Due To Error

Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar oversight, we reserve the right to cancel a transaction.  Where you have made payment, we will immediately refund you for the total amount charged.